Peer group effectiveness 

Aug 01, 2010

Thousands of printer owners participate in peer groups, typically comprised of six to eight people who meet every 6 months. The goal is to drive the business by learning from each other and to leave with fresh ideas from a respected source. Usually the best-run printers in the industry participate in peer groups because these owners continue to invest in themselves and their business, and they are

100 Words or Less: Connect with chief marketers 

Jul 01, 2010

Training vs. education 

Jul 01, 2010

I meet lots of people from our industry who have opinions on what we should be doing in graphic communications education. Some of these folks are looking to hire our graduates and others just have their own ideas about what a graphic communications degree program should look like. One thing that has struck me over the years is how many people focus mainly on wanting our students to be better trained,

APEtc. 

Jul 01, 2010

Customer connection 

Jul 01, 2010

Are you up to speed on social media? As new media sites and approaches continue to grow, many printers are leveraging the big three Twitter, Face-book and LinkedIn to cultivate a community with their customers. Our main goal with social media is to provide printing, marketing and design information to anyone who comes across our page, says Robert R. Lefcourt, general manager for Printex Press (www.printex-press.com)

Sneak peek of Graph Expo 2010 

Jul 01, 2010

The Graphic Arts Show Co. (GASC) will host a special online preview of Graph Expo, sponsored by AMERICAN PRINTER, August 19, 2010. Graph Expo 2010: A Virtual Preview, accessible through any computer's web browser, will feature: An interactive tour of new equipment and products. A list of exhibitors. Live chat and networking. Educational webinars. A preview of Must See candidates and the Executive

Industry? What industry? 

Jul 01, 2010

When someone asks about the state of our industry, I ask for his or her definition of it. In recent years, our industry has resorted to myriad terms and euphemisms. Companies are increasingly uncomfortable referring to themselves as There is no easy or universal synonym. Even industry trade associations have fled from a reference to or in recent years. The notion of a coherent, easily definable industry

Are you ready for some viral marketing? 

Jul 01, 2010

I realize the baseball season has barely started. It might seem a bit premature to start discussing football. As a Chicagoan, I'm not getting my hopes up. In fairness, the Sox did win the World Series in 2005. On the north side, the Cubs won their last pennant during the Roosevelt (Theodore) administration. On to football. As Dennis Green reminded us in 2006, The Bears are who we thought they were.

Quick Response 

Jul 01, 2010

Remember the CueCat phenomenon of the late 1990s? The feline-shaped scanner was introduced by Digital Convergence as a means of facilitating website access via printed barcodes. For reasons too numerous to mention, consumers, advertisers and print publishers rejected the tethered device and its slanted, proprietary barcodes. The core idea still survives, however, as mobile scanning devices and various

Steady on 

Jul 01, 2010

It has been almost a decade since the Job Definition Format was first drafted in an effort to create a job ticket format that would encompass the entire lifecycle of a print job. The CIP4 (www.cip4.org) Interoperability Matrix currently lists well over 500 tested of applications that can be connected via JDF. These span a wide range of functionality, from order management to binding and delivery.

Press testing: It’s all good 

Jul 01, 2010

It is time to look at press testing, again, due to the volume of calls coming in regarding problem pieces of equipment. For new presses, sheetfed or web offset, the press test on the printer's floor is a way to ensure the press is installed properly and will meet the requirements of the printer. It is always wise to put in writing the print quality requirements of the press and include it in the contract.

Automated customer feedback uncovers new business 

Jul 01, 2010

The Print Shop (Wisconsin Rapids, WI) competes with 12 other area printers. The region was hit hard in 2008 when the two local paper companies were sold, resulting in the closure of one mill and downsizing of the other, and the loss of more than 1,000 jobs. One of those companies was The Print Shop's largest customer. In 2008, owner Warren Miller tried competing with online printers, but he concluded,

Ink prices are going up 

Jul 01, 2010

Sun Chemical (www.sunchemical.com) has implemented a 6% price increase for heatset and directory inks in North America effective July 1, 2010. Prices will increase for all Sun Chemical Rycoline blanket and roller washes, specialty solvents, isopropyl alcohol, alcohol replacement and aqueous coatings. The price of solvent-based washes will increase by $0.50 per gallon and aqueous coatings by $0.05

Installations 

Jul 01, 2010

Mattoon, IL printer United Graphics has added a Nordson Corp. (www.nordson.com) spine and side glue system to enhance the production efficiency of its Muller Martini Acoro Perfect Binder. Victor Lundeen in Fergus Falls, MN, recently installed a Champion 990 score/perf/slitting system from Rollem (www.rollemusa.com); Artistic Printing in Salt Lake City, UT, recently installed Rollem's Double Head TR

Industry Events 

Jul 01, 2010

August 19Graph Expo 2010: A virtual preview (online), Sponsored by AMERICAN PRINTER (www.americanprinter.com) and hosted by the Graphic Arts Show Co. www.graphexpo.com 25-27Lithographic Relationships & Variables, RIT, Rochester, NY, (800) 724-2536 ext. 815, www.seminars.cias.rit.edu September 21-23Introduction to the Litho-graphic Process, Clemson University (Clemson, SC), www.graphics.clemson.edu

People 

Jul 01, 2010

Philadelphia printer Bartash Inc. (www.bartash.com) has hired 25-year industry veteran Bob Senske as sales executive. The Ipex (www.ipex.org) organizers have appointed Canon Europe exec David Preskett to serve as president of Ipex 2014. Pre-owned printing equipment supplier PressAccess (www.pressaccess.net) has hired former Heidelberg executives Walter Langley as bindery manager and Brausse specialist,

PUR success 

Jul 01, 2010

Binding strength, stock range and spine flexibility make polyurethane reactive (PUR) adhesive an ideal solution for a variety of applications. With these benefits come a few important considerations before switching from traditional hotmelt adhesives. Bob Flinn, director of business development for Andover, MA-based Standard Finishing Systems (www.sdmc.com) explains that printers typically use PUR

Make your printing clickable 

Jul 01, 2010

Have you seen Playboy's June issue, featuring Miss Playmate of the Year in 3D? Put on your special glasses and voila. Who says printing is old school technology? It's kind of like it says on the rearview mirror, jokes Hope Dworaczyk, the subject of the photo spread. Things may appear larger. Not everyone is excited about 3D in print. This particular picture is one example of how books and magazines

New Products 

Jul 01, 2010

Back in business RIT professor emeritus Frank Romano says, Ipex 2010 (www.ipex.org) has demonstrated that the printing industry is back in business. Attendance topped 50,000 and there were more than 1,000 exhibiting companies from 40 countries. Here is our selection of product introductions. Stay tuned for more in our next issue, and be sure to check out the April and May issues' pre-Ipex coverage

Research results 

Jun 01, 2010

In August 2009, Penton Media's (parent company of AMERICAN PRINTER) research department conducted a study of the commercial printing industry. The study generated 551 responses from printing industry executives. Research objectives included gauging participants' awareness of virtual trade shows, discovering subjects of interest for online education, identifying trade show attendance intentions and

Paper & Ink, part II 

Jun 01, 2010

New digital swatchbook CTI Paper USA's (Sun Prairie, WI) new digital promotional piece uses dramatic 4-color imagery to show off CTI's eclectic collection of digital specialty papers. Brands featured include Aspire Petallics Digital, Currency Digital, Glama Natural Digital and Aspire Petallics Color Copy. The 4.125 5.25-inch piece displays high print quality on a variety of leading commercial digital

Saving sheets 

Jun 01, 2010

Over the years, economics, time and space have changed many pressroom practices — some for the good and some for the worse

100 Words or Less: How is the print chief executive's role changing? 

Jun 01, 2010

The Philadelphia Story 

Jun 01, 2010

OnDemand debuts include three new digital presses, Photo software and wine label substrates, Transforming print streams, & continuous-feed saddlestitching

Customer satisfaction vs. delight 

Jun 01, 2010

Changes in customer perceptions, needs, experiences and objectives precede changes in customer behavior. That alone is justification for ongoing research by a graphic arts company. Well-conceived, ongoing research can be an early warning system with a direct positive impact on customer retention. Early detection of changing customer attitudes and perceptions can prevent account loss. One of the great