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Apr 13, 2010 12:00 AM
InfoPrint Solutions Co. (Nashville, TN), a joint venture between IBM and Ricoh, announces the launch of its latest Automated Document Factory (ADF) software component, InfoPrint Mail Insight. This is an extension of the InfoPrint ProcessDirector (IPPD) workflow software, a market-leading ADF technology platform that connects and automates communication processes into a single point of control.
InfoPrint Mail Insight extends InfoPrint Solutions’ comprehensive ADF offerings to interface with the United States Postal Service (USPS) Intelligent Mail system, monitoring the status of a mail piece as it is processed by the USPS. This new capability vastly expands the tracking and measurement capabilities of the ADF. Organizations can take advantage of this critical touchpoint to collect better mail intelligence, with the benefits of coordinating marketing efforts, providing better customer service, helping manage cash flow and retaining a more complete record of customer documents through the delivery process.
InfoPrint Mail Insight gathers information from USPS Confirm services and Address Correction Services (ACS), which can be leveraged in a variety of ways:
By tightly integrating with IPPD, InfoPrint Mail Insight can run
automatically with some or all print-to-mail jobs and perform
different actions based on job rules. Mailers with different
customers, or large mailers with different lines of business, can
segment the results from InfoPrint Mail Insight and store them with
the job for archival purposes or forward to their customers’
systems as needed, enhancing the value of mail as part of a total