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Do You Acknowledge & Reward Leadership’s Contributions

October 10, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“…A bad manager can take a good staff and destroy it, causing the best to flee…and the remainder to lose all motivation…”…………………Leah Dyck.

INTRODUCTION:

At a recent Pressroom Performance Improvement Workshop, there developed a bit of “tension in the room”…. as discussion was facilitated --- to… “keep coming back to a decision-point --- of potential importance.”

From that discussion, one key participant was later heard to remark:

     “….They kept talking about and acknowledging their poor performance condition(s)….(of their equipment)…..but no one…owned… their conditions….”

One suggestion….that (understandably) didn’t seem to get much traction…. at the time:

“How would you feel if we published… company wide --- internally…. how much ‘lack of proper maintenance’ --- is costing your company --- every day…in excessive waste….and lower productivity…..?”

Our Technical Expert Advisor was later heard to observe,

“At some point….the cost to repair (and maintain), as lack of proper maintenance continues to incrementally push-up production costs --- becomes too much to recover --- to remain competitive.”

My opinion: There was “repressed frustration” in the room --- at least somewhat from “lack of leadership”.

SUMMARY:

Your Pressroom is most probably a potential treasure……regardless of your equipment’s age.

We have “one client” (in my opinion, “one” is enough to make a point)….whose web presses are over 20 years old, whose bottom-line profitability --- is expected to finish --- over 16% --- at the end of this year.

Such “financial performance”… can only result from a committed organization.

Inspiring your management to move on performance issues --- that have become ingrained --- can be a treacherous slope. Yet, to avoid such issues --- can become terminal.

Support of those who would relentlessly improve the company’s performance --- for everyone’s benefit --- tends to separate the great ones.

“If it doesn’t challenge you….it won’t change you…”………..Leah Dyck

Challenge

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